You tried, you really tried. You did some research on your contractor, got referrals, and ran the state contractors license to make sure it was going to be a good company. But you ended up with a bad contractor anyway. So now what can you do?
First realize you are not alone. Angie’s List did a poll and found that over 50% of homeowners had encountered a problem with their contractor. It can be anything from having a timeliness problem to creating a big mess to job abandonment.
Talk it out
Talk to your contractor first. Sometimes things go awry when communication is not clear. If you can reframe the project by making it clear what it is you want to have done, you can get the project back on track and avoid any further problems. Then schedule regular meetings with your contractor so you can both keep on track.
Make a change
If that doesn’t work, the next step is to see if you can submit a change order to the contract. If that’s possible, and you and your contractor are willing to sit down and discuss the matter, then start the process. You might need to have an arbitrator, depending on how the contract was written.
Starting over
You may need to fire your contractor and start over again. Check your contract to see if there are any financial implications to doing so. Your contractor may also challenge the firing in court and countersue you for breach of contract. That puts the burden back on you to have documented all of the contract breaches he or she committed first. To help prevent this countersuit, keep a detailed file on everything that went wrong, and send a certified letter to your contractor advising them of the potential firing if things don’t improve
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